General terms and conditions

A. Ordering

1. For online ordering you have to register. Please activate you registration by clicking on the link sent to your email address.
   Net prices are applied to orders from outside the EU.
   Gross prices are applied to orders from the EU.
   Our prices DO NOT include the costs of delivery.
2. Please put your desired products into the basket and when you are done just „Check out” and proceed with the order.
3. While ordering please take care to choose the needed product(s), size(s) and product quantity(ies).
4. We confirm your order enquiry within 3 working days, give you the transportation costs and method which will be ADDED to your total equipment purchase amount.
5. We cannot accept direct orders from countries where we have representatives. In this case your registration is not allowed and the system informs you about our local dealer contacts.
6. After ordering and its acknowledgement the possible amendments could be accepted only when the package is not closed or in case of special items,sizes as long as the process of production has not been started.
7. With the registration, the customer agrees to sign up for the electronic newsletters of PBT. If the customer does not want to receive newsletters, he or she can unsubscribe with the help of the link on the bottom of the newsletter.
8. PBT guarantees the handling of the customer information with full confidentiality and will not give them out to a third party.
   

B. Shipping, handling and delivery

1. Terms of delivery depend on the applied mode of delivery and its destination.
2. Calculation of the shipping costs are based on your order weight and dimensions.
3. The date of dispatch depends on the quantity of the ordered goods, their possible special requirements and number of the orders placed before yours. Dispatch date is indicated in our confirmation.
4. Our prices do not include the costs of delivery.
5. We reserve the right to part-deliveries (if no other possibility exists).

C. Payment

1. Payments shall be effected in ALL cases in advance.
2. In case of extra sizes and requirements surcharge is applied which is added to the product price automatically. Customer is clearly informed about this during the online purchase.
3. Modes of payment:
   a. Credit card: the sum will be debited accordingly once you enter your card data and confirm.
   The Bank offers its virtual POS service to support the acquiring of the following cards: embossed Visa, EC/MC,JCB.
   Credit Card Security Once you enter the area of the site where credit card information has to be submitted you will be transferred to a SECURE server. You will see https:// at the beginning of the web address in your toolbar rather than http:// signifying that the area is secure. You will also see a padlock in the toolbar at the bottom of the browser. These pages are encrypted with 128 bit encryption and are GUARANTEED 100% SECURE. There is no way for a third party to read the information and it can only be decrypted by us.
   b. Bank remittance: proforma invoice is issued within 3 working days and sent to the customer for remittance
4. Part-payments could not be accepted.

D. Guarantee

1. The guarantee for the fencing equipment made and distributed by PBT Hungary Ltd is valid up to six months from the purchase.
2. The guarantee for the electric equipment is 12 months (parts supply: 5 years) and for the FIE fencing machines 2 years.

This covers for the case if:

- the goods purchased are defective or manufacturing and material defects respectively arise during the guarantee period

- in case of a complaint within 48 hours the defective or yet unused goods will be replaced

- the defects occurring during the guarantee period will be repaired if they are reparable, if not, then replaced.Our guarantee obligation ends if the Buyer does not preserve or make available the defective goods in their defective state.

The guarantee does not cover the following cases:

- unprofessional and careless handling

- overstraining

- defective mounting

-defects caused by radical washing agents and not keeping to the washing instructions

Special terms:

1. There is no guarantee period on the breakage of fencing blades. Their replacement covers only their material defects.
2. There is no guarantee on damage of the uniform due to broken fencing blade.
3. The fencing blades stored in humid environment get oxidized.
4. The electric jackets made of non-washable material depending on its usage,user’s sweat,enviroment would oxidize in the course of time.
5. Also the mesh of the non-FIE-masks and non-FIE-sabre cuffs can get oxidized.
6. Complaints connected with the wearing of the sole of fencer's shoes or of their leather surface are not accepted.
7. The jamming of the fencing spool cable or dirty contacts are not defects.
8. We do not accept complaints connected with injuries occurring on the fencing pistes, caused by their unprofessional mounting and de-mounting.

E. Other conditions

1. Exchange of products: any product purchased could be exchanged only against product. Any cost occurring in connection with such an exchange (delivery, packaging etc.), rests upon the buyer. Only unused products could be exchanged.
   Except the case when the size, product delivered by us does not correspond to the order or the product has some defects. In this case the occuring costs are payed by our side.
   Tailored, extra large outfit/clothing, name printed or national color painted uniform could not be exchanged. According to this, please indicate accurately the size when ordering.
2. Product alteration: we reserve the right at all times to make changes on our products. To follow these we draw your attention to our web site and catalogue.
3. Further sale: to sell the goods bought from us to a third country, the buyer should previously inform us to receive our approval.
4. Blades: bend, flexibility, hardness of the blades may differ a little bit within the determined standards.
5. Colors: Colors of the goods in their real appearance may vary a little bit from the printed catalogue or website colors. There could be slight color differences between two productions series (forexample: blades, grips, leather, name,national colour printing or PVC covers). Sometimes design, colors of the lining of the clothings or fencing bags are adjusted to the trend.